Thank you for choosing MIDLAND VAN LINES.
If, for any reason, you are not completely satisfied with our services, we invite you to review our policy on refunds.
The following terms are applicable for any service you have purchased with us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Refund Policy:
- Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to MIDLAND VAN LINES, 1021 Ives Dairy Rd Ste 212, Miami, FL 33179, USA.
- Services refer to the transportation and moving services offered by the Company.
- Orders mean a request by you to book or purchase services from us.
- Website refers to MIDLAND VAN LINES, accessible from https://midlandvanlines.com/.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Service Cancellation Rights
You are entitled to cancel your Order within 7 days without providing any reason.
The deadline for canceling an Order is 7 days from the date on which the service was scheduled to begin.
To exercise your right of cancellation, please inform us of your decision by means of a clear statement. You can notify us by:
We will reimburse you no later than 14 days from the day on which we receive your cancellation request. We will use the same payment method as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Refund
To be eligible for a refund, please ensure that:
- The cancellation request is made within 7 days of booking the service.
Refunds may not be granted for:
- Services that have already been fully or partially rendered.
- Services customized to meet your specific needs or personalized in any way.
- Any services or promotions that are marked as non-refundable.
We reserve the right to refuse refunds for any services that do not meet the above conditions at our sole discretion.
Only regular-priced services are eligible for a refund. Unfortunately, promotional or discounted services cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Contact Us
If you have any questions about our Refund Policy, please contact us:
Thank you for your understanding and cooperation.
